Frequently Asked Questions
OUR FAQ
Frequently Asked Questions
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1. What type of services do you offer through Platinum?
We offer the following services:
- sale and purchase of precious metals
- evaluation of precious metals without remelting
- Logistic service - transportation and shipment to and from our vaults
- storage facilities in tax-free vaults in Cyprus of your precious metals
- insurance of your precious metals from Lloyds London.
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2. What precious metals I can buy with through Platinum?
Gold, Silver, Platinum bars, Palladium and Gold and Silver Coins.
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3. How can I buy gold, silver and other precious metals with Platinum?
You can buy gold and other precious metals through our group or through one of our trading partners after successful account opening. Your purchased metals or coins will be stored in a secured, insured cy- vault in a tax-free area in Cyprus. We will arrange the purchase and the delivery to our group’s cy-vaults.
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4. What certification is provided with each purchase of bars or coins through Platinum?
All bars carry the official stamp of the relevant authorised refinery. Bars and coins are accompanied by an official individual certification issued by the relevant refinery and according to international standards and practice.
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5. Are my precious metals evaluated?
Yes, before they are placed in our tax-free vaults, they will be evaluated without remelting and then placed inside our vaults.
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6. What is the minimum asset value requirement for storage in your vaults?
The minimum Asset value is 125 000 $.
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7. Are my precious metals insured?
Your precious metal is insured with Lloyd’s of London, so you have peace of mind. Lloyds of London insure your assets at fair value.
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8. What percentage (%) of the value of the precious metals is insured?
Gold is insured 100%. Silver, Platinum and Palladium is insured 81%.
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9. Do I pay any taxes on my precious metals and coins stored at your facilities?
No, you do not pay any taxes such as vat. Our tax-free vaults allow the placement and storage of precious metals without paying VAT while meeting the Republic of Cyprus' customs clearance requirements.
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10. I already bought precious metals. Can I store my precious metals in your vaults?
Yes. We can arrange shipment and transportation on your behalf if you so wish. You can easily store your precious metals with us in our tax-free vaults.
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11. How do I withdraw my precious metals back? Is there any restriction involved? How long does it take?
No restrictions at all, all you need to do is to fill & sign the withdrawal form, and we will arrange with customs for your precious metals to be either cleared through customs or to be shipped anywhere in the world you like. This process might take up to 72 hours under normal working conditions.
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12. What fees do I have to pay for storage and insurance?
Annual storage fees which include insurance are 1% of the assessed value of Silver and 0.55% of the assessed value of Gold, Platinum and Palladium.
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13. Can I sell and transfer the ownership of my precious metals to others? Are there any restrictions? How long does it take?
No restrictions, you can sell your precious metals anytime you like by filling & signing the relevant form. This process might take up to 72 hours under normal market conditions and provided all information required is provided by the new owner in time.
About Platinum Holdings
Platinum Holdings has been in the investment business since 2005. Trusted by top 500 companies in M. E. and Europe has become a leader in the area. In addition to our services, we can protect your quaranteed investment in our Grade 10 Safe location which is at Cyprus Customs free zone
Get In Touch
Head office: 2A, 28th October street, Dali Industrial Area, 2540, Nicosia, Cyprus
+357 700 700 57
platinumholdings@cytanet.com.cy